Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused.
To start a return, you can contact us at sheryl@silk-ranch.com. Please note that returns will need to be sent to the following address: 4748 Cat Mountain Drive, Austin, TX 78731
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sheryl@silk-ranch.com.
Product Condition
Silk Ranch products are made with vintage and recycled silks. Slight wear or small stains and other minor issues are normal. Please inspect your order upon reception and contact us immediately if the item has other issues that might have been missed. We want you to love your purchase.
Refunds
Refunds will be issued to the payment of record.